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Customized development

To their supply offers TurboConsult ensure the operation of the product technical infrastructure necessary for the operation of the delivered systems.

TurboConsult provide for the design, procurement and installation of necessary technical equipment in a secure location, and then manages these resources for the needs of the customer (administration, backups, etc).

 

The Customer provides its own capacities operation of the system (running various operating actions, the definition of access privileges, etc.) Including services "First Level Support" including basic level of IT support services for their employees and clients (eg. In the form of call-center).

 

If the "First Level Support" can not solve the problem, this is passed (via ServiceDesk) into the next level of support already covered by the supplier.